As we are an online virtual, telehealth service, part of our focus is on helping those suffering from mental health challenges with low risk to self or others. This means that we do not provide emergency services.
If you are at a high risk of hurting yourself or others, or of being hurt yourself from others, please seek immediate available emergency help in your local area. For contact details of where to access support, check your local emergency providers. In the UK, Call 999, 111 or go to the Accident and Emergency. If you have a Community Psychiatric team or local crisis team, please call them.
Available help (UK):
The Samaritans — 116 123.
NHS Service — 111 (for non-life threatening emergency care)
click here to find crisis support near you
Emergency — 999 (for emergency, and risk of harm)
Conditions we can help with:
Mental Health Capacity Assessments
Provision of Psychiatric court reports
Children and Adolescent assessment and intervention
Trauma therapy
Mental health Rehabilitation and Recovery
Cognitive Behavioural Therapy ( CBT )
ADHD, ADD and Asperger’s assessment and treatment
Autistic Spectrum Disorder assessments
Addiction problems ( this includes all the different addictions e.g gambling, alcohol, drugs, shopping, sex etc).
Post Traumatic stress Disorder (PTSD)
Stress management
Psychosis counselling
Provision of Medico-legal reports.
Weight Management
Counselling including bereavement
Harmful use of Drugs or Alcohol misuse and Addictions
Bipolar Disorder
Anxiety management
Borderline Personality Disorder
Relationship Difficulties
Self esteem and self confidence issues
Mediation and Couple/Family Therapy including divorce and separation
Relationship counselling
Pre-marital and marital counselling
Early Dementia and Dementia Prevention
Schizophrenia (Stable)
Neurosis
Other: Phobias, Sleep Difficulties, Personality disorders, Sexual Dysfunction
If what you need help with is not listed, we may still be able to help or point you in the right direction.
Conditions we cannot help with:
We are providing a mainly online, remote access, virtual contact service and therefore are unable to offer hands on treatment to majority of our clients. This means that we are unable to help those who are acutely unwell, as they would better benefit from the attention of their local, nearby, hands-on treatment centres. This does not mean we are unable to offer help in the future when the situation becomes less acute.
We have some local treatment centres available in certain areas, where you can have face to face contact.
Email us to find out if there is one near you.
In your best interests, the conditions listed below are best treated in direct contact with hands-on face to face health institutions:
Acute psychosis
Moderate to severe depression
Relapse of Bipolar affective disorder
Schizophrenia (acutely unwell, especially in relapsed phase)
Suicidal ideation
Homicidal ideation
Acute medical conditions with on-going psychological symptoms
Acute Childhood and adolescent problems
Eating disorders, especially in the acute or medically compromised state
For any of the above conditions we do not treat, we advise you to contact your GP, family doctor, local Psychiatric team, crisis teams or nearest Accident &Emergency department immediately. If we notice any of our online Clients becoming acutely unwell, developing suicidal or homicidal tendencies, or developing other worrying symptoms, we will advise you to contact your nearest health/mental health clinic. Where possible, we may do this ourselves. All treatments provided will be Psychological, but wherever medication may be helpful we will advice your family doctor or GP.
We will be obtaining every Clients' permission to continually feed back to their family doctor. This is for information, follow up and possible medication prescription. This service will not accept Clients that do not give us a contact GP / Family doctor, or allow us to continually feed back to them. Your confidentiality is however intact and we will only disclose necessary information.
